Urgent medical assistance

Emergency health care is available to everyone, national or non-national with legal status or without. Equally it is mandatory to provide prenatal, birth and postnatal care and also to provide health care for minors. However, to fully exercise your rights, the Health Card (TIS) or a Temporary Health Care document is required (DAST).

If neither of these requirements have been fulfilled, health care can also be received through the Basque health system's health centres. In this case, to avail of free health care once in a position to do so, after the health issue has been resolved, the person will be sent to a health centre with the corresponding application form.

Further information

Territorial Health Delegation of the Basque Government

Urgent medical assistance timetables

Within the normal timetable, from 08:00 h to 17:00 h, health centres have a substitute doctor for emergency cases.

Outside this timetable until 08:00 am the following day, patients must use the Continuous Care Unit (PAC) de Las Arenas or Urduliz Hospital.

Patients may also use the free telephone number 112 for analysis of the situation and subsequent instructions.